TracReturns is a powerful RMA software product designed to track customer returns, RGA's, and repairs.  TracReturns is a standalone RMA software product that does not require additional software products except Microsoft's .NET 3.5 Framework (which is free).  Our RMA software product is a great replacement for a paper-based or Excel-based product return system - our RMA software product is easy to install and easy to use. Click here to read comments from our customers about our RMA software product. Features include:       - Multi-user at 1 low price of $389.00 - no "per user" fees       - Track and manage returns through every step of the          return process       - Automatically email customers when the return status changes       - Import customers, repair parts, vendors, and models/products       - Generate repair estimates       - Track failures and reason for return by model/product       - User-defined input fields and status       - Inventory tracking for repair parts       - Track serial numbers       - VERY easy to use and learn       - and much more To view a 3-minute introduction video, click here. To view a 7-minute overview video, click here. To request a 30-day evaluation copy of TracReturns, click here.  A link will be emailed to you. To download the user manual for TracReturns, click here.