TracReturns is a powerful RMA software product designed to track customer returns, RGAs, and repairs. TracReturns is a standalone RMA software product, only requiring Microsoft .NET Framework to operate (which is free).

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TracReturns is a great replacement for a paper-based or Excel-based product return system. Our RMA software is easy to install and easy to use.

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Features include:

• Multi-user product (no "per user" fees)

• Track and manage returns through every step of the return process

• Automatically email customers when the return status changes

• Import customers, repair parts, vendors, and models/products

• Generate repair estimates

• Track failures and reason for return by model/product

• User-defined input fields and status

• Invetory tracking for repair parts

• Track serial numbers

• Generate repair estimates

• VERY easy to learn and use

• and much more

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