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3-Minute Introduction Video

7-Minute Overview Video

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Purchase Yearly Maintenance/Support Contract
(for exising TracReturn users)
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TracReturns is a powerful RMA software product designed to track customer returns, RGAs, and repairs. TracReturns is a standalone RMA software product, only requiring Microsoft .NET Framework to operate (which is free).

TracReturns is a great replacement for a paper-based or Excel-based product return system. Our RMA software is easy to install and easy to use.

Features include:

  • Multi-user product (no "per user" fees)

  • Track and manage returns through every step of the return process

  • Automatically email customers when the return status changes

  • Import customers, repair parts, vendors, and models/products

  • Generate repair estimates

  • Track failures and reason for return by model/product

  • User-defined input fields and status

  • Invetory tracking for repair parts

  • Track serial numbers

  • Generate repair estimates

  • VERY easy to learn and use

  • and much more


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